About the Founder
Built for brands by a founder who's lived the shipping chaos.
I started this after running my own watch microbrand (@romaro.official on instagram), shipping small-batch releases to customers around the world. I dealt with every problem you're facing now - delays with no explanation, customs holds, missing scans, damaged parcels, and anxious customers wanting answers I didn't have. After years of handling these issues myself, I built the system I always wished existed: a structured, calm way to manage the messy side of shipping so founders can focus on building their brand, not chasing couriers.
How I Work
- Clarity - Every issue gets a structured, transparent update
- Calm - Customers are guided without fear, frustration, or confusion
- Consistency - Daily checks, follow-ups, and no forgotten cases
Why I Built this Service
I built this because founders shouldn't have to spend hours each week chasing couriers or calming anxious customers. Lost parcels, customs holds, returns, delays, and vague tracking updates can overwhelm small teams fast. This service exists to take that entire burden off your plate - giving brands a predictable, reliable partner who handles shipping problems quietly and professionally in the background.
Ready to get Started?
+44 7404 965583
support@romanlogistics.co.uk